Privacy Policy

San Jose Concrete Bros – Privacy Policy

Effective Date: March 5, 2025

This Privacy Policy describes how San Jose Concrete Bros (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website or services.

1. Information We Collect

We may collect personal and non-personal information, including but not limited to:

  • Personal Information: Name, phone number, email address, and any details you provide in the message field when requesting a quote or contacting us.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected through Google Analytics.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to analyze website traffic and improve our services.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage our concrete services.
  • To communicate with you regarding inquiries, quotes, and service updates.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations.

3. Information Sharing

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

  • Service Fulfillment: When you submit an inquiry, we may share your contact details and service request information with a local business partner who will handle your request.
  • Service Providers: We may share your information with third-party vendors assisting with website hosting (10Web), call tracking (CallRail), and analytics (Google Analytics).
  • Legal Requirements: If required by law, court order, or government regulations.
  • Business Transfers: In case of a merger, sale, or transfer of business assets.

By using our website and submitting a request, you consent to us sharing your information with a relevant local business to fulfill your service needs.

4. Your Rights & Choices

You have the following rights regarding your personal information:

  • Access & Correction: You can request access to the personal data we hold about you and request corrections if needed.
  • Deletion Request: You may request the deletion of your personal data unless we are required to retain it by law.
  • Opt-Out: You can opt out of receiving marketing emails (though we do not currently send marketing emails).
  • Do Not Track Signals: Our website does not currently respond to “Do Not Track” browser signals.

To make any of these requests, please use our secure contact form.

5. Cookies & Tracking Technologies

We use cookies to improve user experience and analyze website performance. You can manage cookie settings in your browser.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal data from them. If we learn that a child’s information has been collected, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via our secure contact form on our website.

Governing Law:
This Privacy Policy is governed by the laws of the State of California.